As the COVID-19 virus continues to be front and center in our lives, the Farm Bureau Health Plan (FBHP) wants you to be aware of how we are addressing the virus and making it as easy as possible for you to receive the care you need.
Effective immediately, all FBHP members will have access to virtual health care visits with no cost-share. To avoid the spread of COVID-19, we encourage our members to take advantage of virtual visits with their current primary care physician, if they have this capability. For those who don’t currently have a primary care physician, please use an in-network provider or the Doctor on Demand®. The cost-share for such visits, including those for mental health reasons, are covered through June 16. At that time, we will reassess.
- Waiving prior authorization processes. We will waive prior authorization processes for covered services related to COVID-19 to ensure patients receive the right care at the right time and location.
- Covering diagnostic tests for COVID-19. Members will have no cost-share for appropriate testing to establish the diagnosis of COVID-19.
- Increasing access to prescription medications. Our prescription drug benefit plans allow for early refill (up to 30 days of medication) and we encourage the use of your 90-day retail and mail order benefits for maintenance drugs. We also will ensure formulary flexibility if there are medication shortages or other access issues. Members will not be liable for any additional charges if they receive a non-formulary medication as a result of a shortage of their current medication.
- 24/7 support. Members also have access to Wellmark’s BeWell24/7 service that connects them to real people who can help with a variety of health-related concerns 24/7.
We will continue to monitor this changing situation and keep you informed of any additional developments. Until then, we encourage everyone to follow the Centers for Disease Control (CDC) website for the latest news and developments about COVID-19 and tips on how to keep you and your family safe.